Let's make this real simple...
FREE SHIPPING ON ALL CONTIGUOUS U.S. ORDERS!
Timely shipping is a guarantee; all orders are processed within 1-3 business days and are shipped Monday-Friday. Once your order has been processed a confirmation e-mail with tracking information will be sent to the address on file. All packages are sent via USPS. Currently The Simple Seam is only able to ship within the United States and Canada.
Alaska & Hawaii Postage:
Due to location outside of the contiguous United States, a small shipping fee of $2.99 will be applied to each order.
All orders are shipped via USPS First Class International Mail. Shipping for Canadian residents is based on order total in U.S. dollars.
$0 - $49.99: $8
$50 or more: $5
[The customer claims responsibility for all other fees/charges.]
*It is the customer’s responsibility to ensure that their mailing address is correct before placing their order. Information cannot be corrected. The Simple Seam is not responsible for items that are Returned to Sender or delivered to the incorrect address.
If for any reason you do not receive your package, please contact USPS with the appropriate tracking information to open a claim or visit your local post office. Once the package leaves our facility it is in the hands of the carrier. The Simple Seam does not take responsibility for lost/stolen packages.
*Orders including backordered/pre-order items will ship together once all items are in stock.